Privacy Policy for Raul’s Virtual Assistant

Effective Date: December 27, 2024
Last Updated: December 27, 2024

Raul’s Virtual Assistant (referred to as "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI-powered assistant on https://www.raulfromnissan.com.

1. Information We Collect

When you interact with Raul’s Virtual Assistant, we may collect the following types of information:

  • Personal Information:

    • Name, email address, and phone number, which may be provided when booking appointments or making inquiries.

  • Usage Data:

    • Interaction details, including messages, chat history, and customer preferences, to improve our services.

  • Device and Browser Data:

    • IP addresses, browser types, and device details collected automatically to optimize performance.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Respond to inquiries and provide customer service.
  • Schedule appointments through our online platform.
  • Improve assistant performance and deliver relevant information.
  • Analyze usage patterns to enhance customer experience.
  • Comply with legal requirements and protect against misuse.

3. Sharing Your Information

We do not sell or share your personal information with third parties, except in the following cases:

  • Service Providers: Trusted partners who help operate our platform and website, under strict confidentiality agreements.
  • Legal Compliance: When required by law, such as responding to subpoenas or legal processes.

4. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined above or as required by law. Once no longer needed, your data is securely deleted.

5. Security Measures

We use industry-standard security practices, including encryption and secure servers, to protect your information. However, no system can guarantee complete security, and we encourage users to take precautions when sharing personal data online.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access, update, or delete your personal information.
  • Opt-out of certain data processing activities.
  • Request a copy of the data we store about you.

For privacy-related requests, please contact us:

7. Cookies and Tracking Technologies

We may use cookies or similar technologies to:

  • Improve user experience.
  • Analyze website traffic.

You can manage or disable cookies through your browser settings.

8. Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices or content of these third-party sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: